International Institute for
Organizational Excellence, LLC


"Building World Class Organizations"

 
History, Vision, Mission, and Objectives
Contact Us
 

Upcoming Events
............

18-21 August 2008
Harvard Quality Colloquium
Cambridge, Massachusetts

7-10 September 2008
Agency of Healthcare Research and Quality (AHRQ) Annual Conference
Bethesda, Maryland

15-17 October 2008
EMS Expo
Las Vegas, Nevada

15 October 2008
National EMS Management Assn Annual Meeting

Las Vegas, Nevada

18-20 May 2009
World Conference on Quality & Improvement

18-20 May 2009
Quality Institute for Healthcare

Minneapolis, Minnesota

History

The International Institute for Organizational Excellence (IIOE) was established in 2000 as a resource for local business, organizations, and agencies to improve internal and external communications through the use of web based information services.

In the intervening years the IIOE has expanded to include services related to organizational improvement through employee development, data management and analysis services and education, and services related to strategic development with a focus on the delivery of health care services in the pre-hospital and medical transportation environments.

Through a collaborative effort with several healthcare quality organizations and service vendors, the IIOE has recently begun to expand its focus of service delivery and system development from a concentration on emergency medical services systems to offering comprehensive services that address the knowledge management and patient safety concerns of the entire spectrum of healthcare delivery systems.

Vision

The International Institute for Organizational Excellence will become an international leader in building world class healthcare organizations.

Mission

To transform society through the example of a Customer Focus, Personal Integrity, Promotion of Lifelong Learning, and the Pursuit of Excellence in the management of healthcare systems.

Objectives

The International Institute for Organizational Excellence will fulfill its mission by:

1. Setting an example of academic and professional integrity in the delivery of it services and products,

2. Promoting the development of a culture of safety for patients and employees in healthcare,

3. Identifying and disseminating information on industry and operational best practices related to patient and employee safety and organizational performance excellence.

4. Promoting and providing assistance in the integration of organizational processes with a customer-centered strategic plan, for the purpose of...

improving organizational efficiency,

improving the value of the organization's services to its customers, and

enhancing the capability of the organization in delivering measurable improvements in business, operational, and clinical outcomes.
5. Defining and developing systems for the collection of tacit and explicit knowledge and for the utilization of this knowledge in the improvement of systems designed to promote patient safety and organizational efficiency.

6. Assisting individuals and organizations in learning and applying historical, modern, and evolving principles of quality or process improvement and performance excellence.

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International Institute for Organizational Excellence, LLC