

............
Upcoming
Events
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17 May 2009
American Society for Quality Healthcare Division
Annual Meeting
Minneapolis, Minnesota
18-20
May 2009
World
Conference on Quality & Improvement
Minneapolis, Minnesota
18-20
May 2009
Quality Institute
for Healthcare
Minneapolis, Minnesota
19-25
Jul 2009
Walden University
Academic Residency
Minneapolis, Minnesota
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The
International Institute for Organizational Excellence (IIOE)
was established in 2000 as a resource for local business,
organizations, and agencies to improve internal and external
communications through the use of web based information
services.
In
the intervening years the IIOE has expanded to include services
related to organizational improvement through employee development,
data management and analysis services and education, and services
related to strategic development with a focus on the delivery
of health care services in the pre-hospital and medical transportation
environments.
Through
a collaborative effort with several healthcare quality organizations
and service vendors, the IIOE has recently begun to expand
its focus of service delivery and system development from
a concentration on emergency medical services systems to offering
comprehensive services that address
the knowledge management and patient safety concerns of the
entire spectrum of healthcare delivery systems.
The International
Institute for Organizational Excellence will become an international
leader in building world class healthcare organizations.
To
transform society through the example of a Customer
Focus, Personal
Integrity, Promotion
of Lifelong Learning, and the Pursuit
of Excellence in the management of healthcare
systems and promoting patient safety in the delivery of healthcare..
The
International Institute for Organizational Excellence will
fulfill its mission by:
1.
Setting an example of academic and professional integrity in
the delivery of it services and products,
2.
Promoting the development of a culture of safety for patients
and employees in healthcare,
3.
Identifying and disseminating information on industry and operational
best practices related to patient and employee safety and organizational
performance excellence.
4.
Promoting and providing assistance in the integration of organizational
processes with a customer-centered strategic plan, for the
purpose of...
improving organizational efficiency,
improving the value of the organization's services to its
customers, and
enhancing the capability of the organization in delivering
measurable improvements in business, operational, and clinical
outcomes.
5.
Defining and developing systems for the collection of tacit
and explicit knowledge and for the utilization of this knowledge
in the improvement of systems designed to promote patient safety
and organizational efficiency.
6.
Assisting individuals and organizations in learning and applying
historical, modern, and evolving principles of quality or
process improvement and performance excellence.
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