Autobiographies
Adams,
H. C. "Patch" (1998) Gesundheit!:
Bringing Good Health to You, The Medical System, and Society
Through Physician Service, Complimentary Therapies, Humor,
and Joy. Rochester, VT: Healing Arts Press.
Biographies
Health
Care
Adams,
H. C. "Patch" (1998) House
Calls: How We Can All Heal the World One Visit at a Time.
San Francisco, CA: Robert D. Reed, Publishers.
Institute
of Medicine (2001) Crossing
the Quality Chasm: A New Health System for the 21st Century.
Washington, DC: National Academies Press.
Institute
of Medicine [IOM] (2007), Committee on the Future of Emergency
Care in the United States Health System. Emergency
medical services at the crossroads. Washington, DC:
National Academies Press.
Kohn,
L. T., J. M. Corrigan, et al., Eds. (2000). To
Err is Human: Building a Safer Health System. Washington,
DC, National Academies Press.
Reid,
P. P., W. D. Compton, et al., Eds. (2005). Building
a Better Delivery System: A New Engineering/Health Care
Partnership. Washington, DC, The National Academies
Press.
Public
Service
Putnam,
R. D. (2000) Bowling
Alone: The Collapse and Revival of American Community.
New York: Simon and Schuster.
Quality
Management
Deming,
W. E. (2000) Out
of the Crisis. Cambridge, MA: The MIT Press.
Deming,
W. E. (2000) The
New Economics for Industry, Government, Education, 2nd
Ed. Cambridge, MA: The MIT Press.
Juran,
J. M. & Godfrey, A. B. (2000) Juran's
Quality Handbook, 5th Ed. New York: McGraw-Hill Professional
Organizational
Learning
Davenport,
T. H. and Prusak, L. (2000) Working
Knowledge: How Organizations Manage What They Know.
Boston, MA: Harvard Business School Press.
Dalkir,
K. (2005) Knowledge
Management in Theory and Practice. Burlington, MA:
Elsevier Butterworth Heinemann.
Drucker,
P. F. (1994) Post
Capitalist Society. New York: Harper Collins.
Rosenberg,
M. J., (2001) e-Learning:
Strategies for Delivering Knowledge in the Digital Age.
New York: McGraw-Hill.
Senge,
P. (2006) The
Fifth Discipline: The Art and Practice of the Learning
Organization. New York: Doubleday.
Senge,
P., Kleiner, A., Roberts, C., Ross, R., Roth, G. &
Smith, B. (1999) The
Dance of Change: The Challenges of Sustaining Momentum
in Learning Organizations. New York: Doubleday.
Strategic
Planning
